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Mastering Virtual – Part 3 of 5: When, Where and Why to use Live Video in your Virtual Consultations

SmileSnap • November 5, 2020

Previously in part 2 of our 5-part series on mastering virtual with our partners over at The Invisible Orthodontist (TIO), SmileSnap’s Director of Customer Success, Stacey Bagwell and TIO’s Director of Community and Content, Casey Bull, shared with us tips to track conversion and reception rates. This is particularly important when implementing anything new. In case you missed it you can catch part two here!


In part 3 of our series, Stacey and Casey discuss the use of the live video feature. This can be a tricky component to implement into your virtual consultation process because of the live time commitment for both your practice and your potential patients and should be thoughtfully added to maximize value and outcomes.


As you continue to evolve your virtual process, it is important to remember to start with a simple process that can be evolved and built upon. Live video is a powerful feature to lock in and get patients to accept treatment before they step foot into your office, but it needs specific placement for it to be valuable. TIO members have completed thousands of virtual consultations and has ironed out their own process for knowing how to maximize results for each step. The TIO team found early on that the video component seemed to be the most difficult to implement which is why we elected to focus one of our series videos solely on this SmileSnap feature.


Casey and Stacey again dig into the do’s and don’ts of the live video component of the virtual consultation process. Not only do they discuss some common sales tips such as questions to ask and the importance of having the patient be the one talking and telling their story. They also review the specifics of what to tailor in your process as it relates to live video. We hope that this video helps you and your busy practice better identify ways that live video can be a part of your process, OR give you a reason to simplify your process at a higher level.



If you have any questions or want direction on how to improve your virtual process and how to make better use of live video, SmileSnap offers free 15 minute strategy sessions with our expert customer success team. To book a success meeting you can CLICK HERE or feel free to email Stacey directly at [email protected] for any questions you may have.

 

Coming Up Next – Part 4 of the 5-part mastering virtual series: Integrating efficient virtual into your daily practice workflow

 

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How SmileSnap Improves Case Acceptance Rates for Dentists

By Kenner Medina • March 10, 2025
As a dentist, one of the biggest challenges you may face is getting patients to accept treatment plans. It can be frustrating when patients are hesitant to move forward with necessary procedures, leading to missed opportunities for both their oral health and your practice's success. However, there is a solution that can help improve case acceptance rates and streamline the treatment planning process – SmileSnap. Introduction: The Challenge of Improving Case Acceptance Rates Improving case acceptance rates is essential for any dental practice looking to grow and succeed. When patients understand the importance of recommended treatments and feel confident in their decisions, they are more likely to commit to moving forward with their oral health care. However, traditional methods of presenting treatment plans can be overwhelming and confusing for patients, leading to hesitation and uncertainty. The Role of SmileSnap in Educating and Engaging Patients SmileSnap is a virtual consultation platform that allows dentists to connect with patients remotely and provide personalized treatment recommendations. By using SmileSnap, dentists can educate patients about their oral health needs in a clear and engaging way, using visual aids and interactive tools to explain treatment options and expected outcomes. This helps patients feel more informed and empowered to make decisions about their oral health care. Visual Aids and Treatment Plans in Virtual Consultations One of the key features of SmileSnap is its ability to create customized treatment plans with visual aids that help patients understand their recommended procedures. By presenting treatment options in a clear and visual format, dentists can effectively communicate the benefits of each procedure and address any concerns or questions that patients may have. This visual approach to treatment planning can significantly increase patient understanding and acceptance of recommended treatments. Making it Easy for Patients to Commit to Treatments In addition to educating patients about their treatment options, SmileSnap makes it easy for patients to commit to moving forward with recommended procedures. By streamlining the consultation and treatment planning process, patients can quickly review and approve their treatment plans, leading to faster acceptance and scheduling of appointments. This convenience and efficiency help patients feel more confident in their decisions and more likely to follow through with their treatment plans. Real-World Results from SmileSnap Users Dentists who have implemented SmileSnap into their practices have seen significant improvements in their case acceptance rates. By using SmileSnap to educate and engage patients, dentists have been able to increase patient understanding and confidence in their treatment recommendations, leading to higher acceptance rates and more successful treatment outcomes. The real-world results speak for themselves – SmileSnap is a valuable tool for improving case acceptance rates and enhancing the patient experience. Conclusion In conclusion, SmileSnap is a game-changer for dentists looking to improve their case acceptance rates and provide exceptional care to their patients. By using SmileSnap to educate, engage, and empower patients, dentists can streamline the treatment planning process and increase patient understanding and acceptance of recommended procedures. With its visual aids, interactive tools, and user-friendly interface, SmileSnap is a valuable resource for dentists looking to enhance their practice and help patients achieve optimal oral health.

5 Common Myths About Virtual Dental Consultations

By Kenner Medina • March 3, 2025
In the fast-paced world of modern dentistry, virtual consultations have become a popular and convenient option for both patients and practitioners. However, there are still some common myths and misconceptions surrounding this innovative approach to dental care. In this blog post, we will debunk five of the most prevalent myths about virtual dental consultations. Myth 1: Virtual consultations aren’t secure One of the biggest concerns that patients have about virtual consultations is the issue of security. Many people worry that their personal information could be compromised during a virtual dental appointment . However, virtual consultation platforms use advanced encryption and security measures to ensure that patient data remains safe and confidential. Myth 2: They can’t provide accurate assessments Some patients believe that virtual consultations are not as effective as in-person visits when it comes to assessing dental issues. In reality, many dental professionals have found that virtual consultations can be just as accurate and informative as traditional appointments. Through the use of high-quality images and video conferencing technology, dentists can assess the patient's oral health and develop a treatment plan accordingly. Myth 3: Patients won’t trust virtual platforms Another common myth about virtual consultations is that patients may not trust or feel comfortable using online platforms for their dental care. However, as more and more people become accustomed to telemedicine and virtual appointments in other areas of healthcare, the stigma surrounding virtual dental consultations is gradually fading away. Patients are increasingly embracing the convenience and accessibility of virtual appointments. Myth 4: Virtual consultations are difficult to implement Some dental practices may be hesitant to adopt virtual consultations due to concerns about the complexity of implementing this technology. In reality, many virtual consultation platforms are user-friendly and easy to integrate into existing practice workflows. With the right training and support, dental professionals can quickly and efficiently incorporate virtual consultations into their services. Myth 5: They’re only for large practices There is a misconception that virtual consultations are only suitable for large dental practices with extensive resources. However, virtual consultation platforms are scalable and can be tailored to the needs of practices of all sizes. Whether you are a solo practitioner or part of a large dental group, virtual consultations can help you provide convenient and efficient care to your patients. In conclusion, virtual dental consultations offer numerous benefits and opportunities for both patients and practitioners. By debunking these common myths and embracing innovative technologies like SmileSnap, dental professionals can enhance the quality of care they provide and improve the overall patient experience. Don't let misconceptions hold you back from exploring the possibilities of virtual consultations in your practice.
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