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PROFESSIONAL ONBOARDING

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A custom onboarding plan based on

Internet leads need to be filtered and qualified before they enter your office. SmileSnap helps to:

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Two purposeful sessions to ensure success


Looking for a top-to-bottom tour of the SmileSnap platform? Let our team of friendly onboarding experts be your guide. This is the best choice for maximizing the value you get out of SmileSnap.

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Foundational Onboarding Session


During your first 50 minute session, an Onboarding Specialist will work with you to:
– Explore tools and features of particular interest
– Get your widget setup and ready for integration
– Familiarize with the dashboard & create a plan of action
– Provide a recording for other team members

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Customization Onboarding Session


1-2 weeks after your Foundational Session, you’ll have a 50-minute customization session to go over:
-Develop workflow and processes to easily and successfully manage your virtual consultations
-Identify and assign team members specific roles in the process
-Review scripting and messaging to communicate your virtual consultation option to new patients and leads
-Create a follow up protocol to increase your number of starts!

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SmileSnap is for Game Changers

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Take their world, Not Ours

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“90 plus percent of patients that are coming to us through SmileSnap and doing a virtual consultation have closed. I think it’s also helped us increase our start ratio of those particular types of appointment.”

Nicole Pruitt
Director of Operations, Boschken Orthodontics

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“When I heard about SmileSnap a few months ago, I couldn’t envision a productive way for it to exist in our new patient workflow. Today, given our new reality, I can’t envision any scenario where this technology isn’t incredibly important in our future workflows.“

Jamie Reynolds, DDS
Orthodontist, Spillane & Reynolds Orthodontics | Co-founder, OrthoFi

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“Virtual is new to many of us and SmileSnap was there when we needed a platform to use for virtual consultations. Onboarding was extremely easy, user friendly, and I closed more cases than I thought possible. Treatment coordinators should really look into it!”

Kim Gordon
Treatment Coordinator, Lupi Orthodontics, Stafford, Virginia

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“We live in the economy of “NOW.” People expect to be able to get results online now in a quick manner and dentistry should be NO different. SmileSnap is the first platform in dentistry built from a robust tech platform and checked all the boxes for our 4 locations FFS practice. We’ve had amazing success with virtual consultations from SmileSnap.“

Peter Boulden,

DMD, FACE, FIADFE, FAGD, FACDS
Dentist, Atlanta Dental Spa

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“Doing over 300 virtual consultations in the last year has taught us that the best way to increase your conversion rate is to pre-qualify your patients using a high quality virtual consultation experience.”

Alexander Waldman, DMD MMSc

Orthodontist, Waldman Orthodontics,

Beverly Hills

Blogs

By Kenner Medina January 27, 2025
In today's fast-paced digital world, it is crucial for healthcare practices to adapt to new technologies in order to stay competitive and provide the best possible care for their patients. One such technology that is revolutionizing the way practices operate is SmileSnap. Here are 10 reasons why your practice needs SmileSnap today: 1. Increased patient leads: By offering a convenient way for potential patients to schedule appointments and communicate with your practice, SmileSnap can help attract new patients and grow your practice. 2. Enhanced patient experience: With SmileSnap, patients can easily fill out forms, upload documents, and communicate with your practice, leading to a more streamlined and efficient experience. 3. Simplified scheduling process: SmileSnap's easy-to-use interface makes it simple for patients to schedule appointments, reducing the burden on your staff and improving overall efficiency. 4. Secure communication platform: SmileSnap offers a secure platform for patients to communicate with your practice, ensuring that their sensitive information is protected at all times. 5. Competitive edge in the industry: By utilizing SmileSnap, your practice can stay ahead of the curve and stand out from competitors who have not yet adopted this technology. 6. Cost-effective solution for consultations: SmileSnap offers a cost-effective solution for virtual consultations , allowing your practice to reach patients who may not be able to come in person. 7. Time-saving for patients and staff: With SmileSnap, patients can easily schedule appointments and communicate with your practice without the need for time-consuming phone calls or emails. 8. Easy integration with existing systems: SmileSnap seamlessly integrates with your practice's existing systems, making it easy to implement and use on a daily basis. 9. Accessibility for patients in remote areas: SmileSnap allows patients in remote areas to easily connect with your practice and receive the care they need, regardless of their location. 10. Boosted practice reputation: By offering a modern and convenient solution for patients, SmileSnap can help boost your practice's reputation and attract new patients. In conclusion, SmileSnap is a valuable tool for any healthcare practice looking to improve efficiency, attract new patients, and provide a top-notch patient experience. Don't wait any longer - explore SmileSnap today and take your practice to the next level.
By Kenner Medina January 21, 2025
In today's fast-paced world, technology is constantly changing the way we do things, and the field of dentistry is no exception. With the rise of telehealth, virtual consultations are revolutionizing dental practices, making it easier and more convenient for both patients and providers to connect and communicate. One of the key benefits of virtual consultations for dental practices is the increased accessibility it provides to patients. By offering virtual appointments, dental offices can reach a wider audience and reduce barriers to care for those who may have difficulty traveling to a traditional office. This can be especially beneficial for patients in rural areas or those with mobility issues. In addition to improving patient access, virtual consultations also help streamline operations for dental offices. By conducting initial consultations online, dentists can efficiently gather information and determine the best course of treatment before the patient even sets foot in the office. This not only saves time for both the patient and the provider but also allows for more efficient use of resources. To illustrate the impact of virtual consultations on dental practices, let's take a look at some real-world examples. One such example is SmileSnap, a platform that allows patients to upload photos and information about their dental concerns before meeting with a dentist virtually. This not only saves time during the appointment but also allows for more personalized care and treatment planning. In conclusion, virtual consultations are revolutionizing dental practices by improving patient access, streamlining operations, and providing more personalized care. As technology continues to advance, we can expect to see even more innovative solutions that will further enhance the patient experience and the efficiency of dental offices.
By Kenner Medina January 13, 2025
You may be considering adding virtual consultations to your dental practice or orthodontics practice but you dont know where to begin. Of course, you want to make sure you can legally operate (yes, you can). We went ahead and did all the research on it so you dont have to. Teledentistry is the practice of providing dental care and consultation remotely through digital communication (phone or computer). THis form of virtual dentistry is allowed in some form in all 50 U.S. states. However, the specific regulations governing teledentistry vary widely from state to state. Common Teledentistry Regulations: Licensure Requirements: Most states require dentists and dental hygienists providing teledentistry services to hold a license in the state where the patient is located. Informed Consent: Many states mandate that providers obtain informed consent from patients before initiating teledentistry services. Standard of Care: Teledentistry must meet the same standard of care as in-person dental services. Record-Keeping: Providers are generally required to maintain detailed records of teledentistry interactions. Key Differences Among States: Live Video vs. Store-and-Forward: Some states allow only live video consultations, while others permit "store-and-forward" methods (e.g., sending images or records for later review). Dental Hygienist Autonomy: In some states, dental hygienists may perform certain teledentistry procedures under varying levels of supervision. Prescriptions: Rules about prescribing medications via teledentistry differ by state. If you need still have some questions, contact us and someone from our team will be able to answer all your questions.
By Monique SmileSnap July 19, 2023
Greg Pellegrom, Cory Wise, and Alex Hamilton discuss the evolution of the traditional dental marketing funnel and how providers can adapt to the ever-changing digital landscape.
By SmileSnap June 28, 2023
Read our blog for six ways that SmileSnap virtual consultations can support dentists and orthodontists and their patients when there are fewer in-person appointments available.
increase website conversions and virtual consults
By Smile Snap June 14, 2023
These days it's not enough to get visitors to your website - you also have to convert them. Read our blog to learn 8 easy ways to increase the quantity (and quality!) of virtual consultations AND conversions!
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SmileSnap is revolutionizing the patient acquisition process in dentistry because the traditional model is antiquated

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