PROFESSIONAL ONBOARDING
A custom onboarding plan based on
Internet leads need to be filtered and qualified before they enter your office. SmileSnap helps to:
Two purposeful sessions to ensure success
Looking for a top-to-bottom tour of the SmileSnap platform? Let our team of friendly onboarding experts be your guide. This is the best choice for maximizing the value you get out of SmileSnap.
Foundational Onboarding Session
During your first 50 minute session, an Onboarding Specialist will work with you to:
– Explore tools and features of particular interest
– Get your widget setup and ready for integration
– Familiarize with the dashboard & create a plan of action
– Provide a recording for other team members
Customization Onboarding Session
1-2 weeks after your Foundational Session, you’ll have a 50-minute customization session to go over:
-Develop workflow and processes to easily and successfully manage your virtual consultations
-Identify and assign team members specific roles in the process
-Review scripting and messaging to communicate your virtual consultation option to new patients and leads
-Create a follow up protocol to increase your number of starts!
SmileSnap is for Game Changers
Nulla porttitor accumsan tincidunt. Vestibulum ac diam sit amet quam vehicula elementum sed sit amet dui.
Take their world, Not Ours
“90 plus percent of patients that are coming to us through SmileSnap and doing a virtual consultation have closed. I think it’s also helped us increase our start ratio of those particular types of appointment.”
Nicole Pruitt
Director of Operations, Boschken Orthodontics
“When I heard about SmileSnap a few months ago, I couldn’t envision a productive way for it to exist in our new patient workflow. Today, given our new reality, I can’t envision any scenario where this technology isn’t incredibly important in our future workflows.“
Jamie Reynolds, DDS
Orthodontist, Spillane & Reynolds Orthodontics | Co-founder, OrthoFi
“Virtual is new to many of us and SmileSnap was there when we needed a platform to use for virtual consultations. Onboarding was extremely easy, user friendly, and I closed more cases than I thought possible. Treatment coordinators should really look into it!”
Kim Gordon
Treatment Coordinator, Lupi Orthodontics, Stafford, Virginia
“We live in the economy of “NOW.” People expect to be able to get results online now in a quick manner and dentistry should be NO different. SmileSnap is the first platform in dentistry built from a robust tech platform and checked all the boxes for our 4 locations FFS practice. We’ve had amazing success with virtual consultations from SmileSnap.“
Peter Boulden,
DMD, FACE, FIADFE, FAGD, FACDS
Dentist, Atlanta Dental Spa
“Doing over 300 virtual consultations in the last year has taught us that the best way to increase your conversion rate is to pre-qualify your patients using a high quality virtual consultation experience.”
Alexander Waldman, DMD MMSc
Orthodontist, Waldman Orthodontics,
Beverly Hills
Blogs
