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Expectations vs Reality of Virtual Dental Consults

SmileSnap • May 19, 2021

Telehealth has skyrocketed since the pandemic began. Seeing 22% growth in 2019 to 80% growth in 2020, telehealth has become an accepted delivery system for medical consultations that don’t require hands-on exams. Furthermore, this internet-based delivery of patient care is predicted to become even more mainstream in the future.


“With expanded access and improved reimbursement policies in place, as well as ongoing acceptability by patients and health care providers, telehealth might continue to serve as an important modality for delivering care during and after the pandemic.” – CDC.gov


Virtual Dental Consultations Are Easier than You Think!

Virtual dental consults are a natural extension of the telehealth movement. 


For dentists, the good news is, physicians have paved the way. The painful but expected kinks of online medical consultations were worked out due to necessity, during mandated shutdowns. 


You may wonder how telehealth can possibly work for dentists. After all, you can’t do a root canal via the Internet. While that’s true of all dental procedures, some consultations don’t require in-office visits. Orthodontic consults, cosmetic dentistry consults, and some restorative consults may be accomplished with SmileSnap.


SmileSnap is your solution to providing virtual dental consults before a patient’s first onsite visit. By the time you meet the patient, she will not only be prepared for the treatment plan and its cost but she will also have been introduced to you virtually through a recorded or secure live video. 


What Patients Expect from a Teledentistry Consultation


Your potential patient might expect a canned, automated response to a SmileSnap virtual consultation. He may even assume that the technology is a sales scam, aimed at providing as little information as possible from the dentist, only to entice the potential patient to schedule an appointment.


As consumers, we’re used to being reeled in by shiny lures. It leaves a bad taste in the mouth.


With easy-to-understand instructions and an intuitive user experience, SmileSnap guides patients through the simple process of:


  1. Answering a few simple questions
  2. Uploading photos
  3. Receiving a treatment plan from the dentist
  4. Contacting the office for a visit


Patients are surprised and impressed by SmileSnap consultations. The potential patient is left feeling satisfied instead of duped!


What Dentists Expect from a Teledentistry Consultation

With teledentistry on the rise, more and more dentists are familiar with the concept. Usually, it’s the younger, fresh-out-of-dental-school doctors who accept new technology with open arms. Older, more established dentists, however, often take some convincing.


Modern dentists face a number of challenges when it comes to incorporating teledentistry into their practice. For instance, they worry about the lack of contact with their patients, the insurance and billing restrictions, and new, ever-changing laws that govern how teledentistry can be provided to the community. Many dentists also worry about patients who either cannot access reliable Wi-Fi service or who lack internet literacy – particularly in impoverished or rural areas.


For these reasons, dentists are sometimes leery of relying on teledentistry. However, SmileSnap makes this technology much more palatable. Dentists can rest assured knowing that our software:


  • Gives them authority in virtual consultations
  • Is profitable and efficient
  • Provides intuitive software messaging
  • Is easy to adopt
  • Is HIPAA-compliant
  • Lowers overhead
  • Improves case acceptance and new patient acquisition


The benefits of teledentistry are far-reaching. And because 83% of individuals plan to utilize this technology long after the pandemic is over, SmileSnap can become an integral aspect of your practice – not simply a tool.


Why TeleDentistry is Here to Stay

You’ve heard all of the buzzwords and the cliches: Teledentistry is here to stay. But let’s stop for a moment and look at just how the COVID-19 pandemic changed the way that we do dentistry.


When a crisis hits, barriers come down. Dentists who would’ve never considered conducting telehealth appointments before the pandemic were suddenly pivoting toward remote care. The American Dental Association even released a statement in May 2020, encouraging oral health professionals to utilize teledentistry whenever possible.


Even before the pandemic, access to proper dental care was problematic. But teledentistry offers a unique solution to this problem. Over the course of the last year, online healthcare increased nearly 2,000% in many areas of the country. Imagine how many more individuals will receive the care they desperately need because they have better access to dentistry?


One research study by DentaVox found that 78% of patients believe that they are likely to use teledentistry within the next five years. But here’s the most convincing thing of all: The cited study took place in October 2019, approximately five months before COVID-19 became prevalent in the United States. If so many individuals were planning to make the shift to remote healthcare before the pandemic, how many more are willing to make the change now?


The truth of the matter is, we must evolve with the changing times. Today, patients in your target demographic are shopping for groceries, buying cars, and even finding their spouses online. Teledentistry is just a necessary step on the journey to accessible dental care.


Benefits of TeleDentistry

We’ve already discussed some of the advantages that teledentistry can offer. But let’s dive deeper into the lesser-known benefits of such technology.


#1: Convenience

Due to the rise of companies like Smile Direct Club, consumers are making it clear that convenience is at the top of their priority list. Now, with teledentistry, individuals can take less time away from work – which means more money in their pocket.


#2: Cost Reduction

Patients won’t be the only ones with more money in their pockets. Teledentistry effectively reduces overhead by eliminating the need for personal protective equipment (like gloves and masks), reserving them for face-to-face visits. Virtual appointments also negate operational turnover time. That means you can see more patients in less time, without compromising the quality of care.


#3: FreeUp Time for Clinical Work

Consultations and post-treatment follow-ups can eat away a large portion of your productivity. Imagine how much more clinical work could be performed in-office if you’re doing the bulk of your consults remotely.


#4: Reduces Dental Anxiety

As you know, millions of Americans suffer from dental phobias or anxieties. In many cases, these fears prevent patients from receiving the dental care they need. Teledentistry appointments give individuals a chance to meet their dentist one-on-one, without the distraction of dental office sights and sounds. Building rapport in this way can help alleviate anxiety so that patients are more comfortable when they attend their in-office visits.


#5: Opportunity for Patient Education

Teledentistry gives you and your team the option to provide patient education remotely. This may include brushing and flossing demonstrations as well as advice or oral health product recommendations.


Why SmileSnap?

Our mission is simple: We want to make oral healthcare accessible to everyone. Our company focuses solely on dental providers because we understand that dentistry has unique challenges that are set apart from the healthcare community at large. 

Our innovative Online Smile Assessments ensure that you know about your patients’ concerns before they ever set foot in your office. What’s more, your patients will already be well-informed about their situation, so they’ll be ready to discuss their treatment options.

Are you ready to incorporate teledentistry into your practice? Contact us to learn more about SmileSnap or sign up today.

 

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By Kenner Medina January 27, 2025
In today's fast-paced digital world, it is crucial for healthcare practices to adapt to new technologies in order to stay competitive and provide the best possible care for their patients. One such technology that is revolutionizing the way practices operate is SmileSnap. Here are 10 reasons why your practice needs SmileSnap today: 1. Increased patient leads: By offering a convenient way for potential patients to schedule appointments and communicate with your practice, SmileSnap can help attract new patients and grow your practice. 2. Enhanced patient experience: With SmileSnap, patients can easily fill out forms, upload documents, and communicate with your practice, leading to a more streamlined and efficient experience. 3. Simplified scheduling process: SmileSnap's easy-to-use interface makes it simple for patients to schedule appointments, reducing the burden on your staff and improving overall efficiency. 4. Secure communication platform: SmileSnap offers a secure platform for patients to communicate with your practice, ensuring that their sensitive information is protected at all times. 5. Competitive edge in the industry: By utilizing SmileSnap, your practice can stay ahead of the curve and stand out from competitors who have not yet adopted this technology. 6. Cost-effective solution for consultations: SmileSnap offers a cost-effective solution for virtual consultations , allowing your practice to reach patients who may not be able to come in person. 7. Time-saving for patients and staff: With SmileSnap, patients can easily schedule appointments and communicate with your practice without the need for time-consuming phone calls or emails. 8. Easy integration with existing systems: SmileSnap seamlessly integrates with your practice's existing systems, making it easy to implement and use on a daily basis. 9. Accessibility for patients in remote areas: SmileSnap allows patients in remote areas to easily connect with your practice and receive the care they need, regardless of their location. 10. Boosted practice reputation: By offering a modern and convenient solution for patients, SmileSnap can help boost your practice's reputation and attract new patients. In conclusion, SmileSnap is a valuable tool for any healthcare practice looking to improve efficiency, attract new patients, and provide a top-notch patient experience. Don't wait any longer - explore SmileSnap today and take your practice to the next level.
By Kenner Medina January 21, 2025
In today's fast-paced world, technology is constantly changing the way we do things, and the field of dentistry is no exception. With the rise of telehealth, virtual consultations are revolutionizing dental practices, making it easier and more convenient for both patients and providers to connect and communicate. One of the key benefits of virtual consultations for dental practices is the increased accessibility it provides to patients. By offering virtual appointments, dental offices can reach a wider audience and reduce barriers to care for those who may have difficulty traveling to a traditional office. This can be especially beneficial for patients in rural areas or those with mobility issues. In addition to improving patient access, virtual consultations also help streamline operations for dental offices. By conducting initial consultations online, dentists can efficiently gather information and determine the best course of treatment before the patient even sets foot in the office. This not only saves time for both the patient and the provider but also allows for more efficient use of resources. To illustrate the impact of virtual consultations on dental practices, let's take a look at some real-world examples. One such example is SmileSnap, a platform that allows patients to upload photos and information about their dental concerns before meeting with a dentist virtually. This not only saves time during the appointment but also allows for more personalized care and treatment planning. In conclusion, virtual consultations are revolutionizing dental practices by improving patient access, streamlining operations, and providing more personalized care. As technology continues to advance, we can expect to see even more innovative solutions that will further enhance the patient experience and the efficiency of dental offices.
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