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The Evolution of Consultations

SmileSnap • December 2, 2019

The advances of technology, specifically smartphones, have changed the expectations of consumers and the internal processes of dental practices. These advances have benefits and have presented an opportunity for dental providers to change how they interact with their patients and transform how consultations are conducted. Technology and smartphones have changed the world and adapting to the changes in technology is important to stay relevant and up-to-date.


Traditionally, patients seeking dental care have to call the office, find a time that meets the scheduling needs of both parties, and come into the office for a 30 minute office visit. What are the downfalls of this traditional method? Well for starters, time. Time is valuable. For dental providers, making the most out of your day and filling up appointment time slots with the right patient profile is essential. For potential patients searching for options, taking time out of their day to attend an initial consultation to find out answers must be arranged around their busy schedule. With time being a factor, some potential patients might opt out of seeking treatment altogether. Why waste time committing to an appointment that you are walking into blind with no prior information? Virtual consultations save time for providers and patients. Patients can perform a virtual consultation when they have five free minutes, anytime, anywhere. Providers, in return, can submit back an initial treatment plan with the information consumers are seeking, before committing to a their in-office visit. People are scared of the unknown – if they receive initial answers without having to step foot into your office, they are more likely to schedule an appointment, show up informed and ready to start treatment.


Another aspect to consider in regards to the concept of time is time wasted. How many times have you reserved appointment time for a patient who was not informed, not sure if they wanted treatment, and ultimately experienced sticker shock? It happens quite often and the result is wasted time and resources. When you have minimal interaction prior to meeting potential patients, you have no idea what to expect and aren’t aware of their case, needs and expectations. If your starting treatment conversion rate of those who come in for their in-office initial consult is low, a virtual consultation platform is something you’re going to want to provide as an alternative option to your customers.


Progressive, forward thinking practices have already started replacing traditional consultations with virtual consultations. What have the results been, so far? Saved time, a higher treatment start conversion rate, and access to preview the patient case.


How can virtual consultations be implemented effectively into your practice’s processes? When someone shows interest and contacts your practice – via phone, contact form, or live chat, to schedule an appointment – practices are immediately presenting the option of a virtual consultation. The interested patient receives directions to perform the virtual consultation using SmileSnap, which is a simple, guided process. The doctor can review the case, provide answers, and patients show up committed to start treatment.


SmileSnap is much more than a marketing and new patient acquisition tool – it can modernize and transform how you perform consultations. Ditch the traditional consultation and get on-board with virtual consultations.


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virstual consultations

Improved Patient Experience:

By Kenner Medina • April 14, 2025
Are you tired of waiting weeks for a doctor's appointment, only to spend a few rushed minutes with them before being sent on your way? Well, say goodbye to that outdated model of healthcare because virtual consultations are here to revolutionize the patient experience. Picture this: you wake up with a nagging pain in your side. Instead of having to wait days or even weeks for an in-person appointment, you can simply hop online and schedule a virtual consultation with your healthcare provider. Within hours, you're face-to-face (virtually, of course) with a doctor who can assess your symptoms, answer your questions, and even develop a personalized treatment plan just for you. But the benefits of virtual consultations don't stop there. With this streamlined approach, practices can provide faster responses, personalized treatment plans, and better communication. No more playing phone tag with receptionists or waiting on hold for hours. Instead, you have direct access to your healthcare provider at the touch of a button. This improved patient experience not only saves you time and hassle but also builds trust between you and your healthcare provider. When you feel heard, understood, and valued, you're more likely to follow through with your treatment plan and see better results. And isn't that what healthcare is all about? So, next time you're feeling under the weather or have a question about your health, consider scheduling a virtual consultation . It's the modern way to receive personalized, efficient, and effective healthcare – all from the comfort of your own home. Improved patient experience? Check. Better communication? Check. Trust and satisfaction? Double check. It's time to embrace the future of healthcare with virtual consultations.

Top Features of SmileSnap You Didn’t Know About

By Kenner Medina • March 31, 2025
When it comes to streamlining your dental practice and providing top-notch patient care, SmileSnap is a game-changer. While you may already be familiar with some of its key features, there are a few hidden gems that you may not know about. In this blog post, we will uncover the top features of SmileSnap that you didn't know about, and how they can benefit your practice. Customizable Patient Intake Forms One of the standout features of SmileSnap is its customizable patient intake forms . Gone are the days of paper forms and manual data entry. With SmileSnap, you can create personalized intake forms that collect all the necessary information from your patients before their appointment. This not only saves time for your staff but also ensures that you have all the relevant information at your fingertips when the patient arrives. HIPAA-Compliant Video Consultations In today's digital age, telehealth is becoming increasingly popular. SmileSnap offers HIPAA-compliant video consultations, allowing you to connect with your patients remotely. Whether it's for a follow-up appointment or a quick check-in, video consultations make it convenient for both you and your patients. Plus, you can rest assured that all communication is secure and compliant with privacy regulations. Analytics Dashboard for Practice Insights Understanding your practice's performance is key to making informed decisions. SmileSnap's analytics dashboard provides valuable insights into your practice, such as appointment scheduling trends, patient demographics, and revenue projections. With this data at your fingertips, you can identify areas for improvement and make strategic decisions to grow your practice. Automated Reminders and Follow-Ups Keeping track of appointments and follow-ups can be a challenge. SmileSnap's automated reminders and follow-ups take the guesswork out of scheduling. You can set up reminders for upcoming appointments, follow-ups for treatment plans, and even send personalized messages to your patients. This not only improves patient engagement but also reduces no-shows and last-minute cancellations. Integration with Leading Dental Software Seamless integration with your existing dental software is crucial for a smooth workflow. SmileSnap integrates with leading dental software systems, allowing you to sync patient information, appointments, and treatment plans effortlessly. This eliminates the need for manual data entry and ensures that all your systems are up-to-date and accurate. In conclusion, SmileSnap offers a wide range of features that go beyond the basics. By leveraging its customizable patient intake forms, HIPAA-compliant video consultations, analytics dashboard, automated reminders, and integration with leading dental software, you can take your practice to the next level. So, why not make the most of SmileSnap and revolutionize the way you run your practice?
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